FacilityWISE

Simple Steps.
Powerful Outcomes.

FacilityWISE makes it easy for anyone to capture intelligence, execute the right preservationroutine, and drive measurable results.

Reduce Resolution Time

Up to 50% faster issue resolution

Improve First-Time Fix Rate

Up to 35% improvement in accuracy

Increase Asset Life

Up to 20% extension in service life

1

Scan the VIR Code

Identify the asset instantly

FacilityWISE mobile app scanning a QR code on equipment tag AHU-4-01

Asset Information

  • Asset IdentifiedAHU-4-01
  • LocationBuilding A / Roof Level
  • Asset TypeAir Handling Unit
  • StatusOperational

2

Select Request Type

Choose the right path

FacilityWISE New Request screen with Warranty and Repair options

Common Categories

  • Water Visible
  • Noise
  • Smell / Odor
  • Electrical
  • Temperature
  • Humidity
  • Vibration
  • Emergency
  • Other

3

Complete Information

Provide details, add photos, submit

FacilityWISE Report an Issue form with category, severity, and description fields

What to Expect Next

  • Immediate Notification
  • Acknowledgement Received
  • Assigned to Responsible Party
  • Timeline Established
  • Resolution Captured
  • Knowledge Stored by Asset Code

BEHIND THE SCENES: HOW WE SERVE YOU

Immediate Notification

FacilityWISE alerts the right team instantly

Acknowledgement Sent

You receive confirmation of your request

Assigned to Expert

Request routed to the best qualified provider

Timeline Established

Expected resolution time communicated

Resolution Captured

All work and outcomes documented

Knowledge Stored

All data stored and organized by the asset code

The FacilityWISE Advantage

Every scan. Every request. Every resolution. Captured, organized, and turned into intelligence that drives better decisions and better outcomes.

Right Work Right Time

Ensure the right issue is addressed the right way

Accountability at Every Step

Full visibility from request to resolution

Measurable Results

Data that proves performance and drives improvement

Historical Intelligence

A complete archive of every event by asset code

Sustainable Impact

Smarter operations for a better built environment